1.Eligibility for Exchange

We accept exchanges only for products in their original, sellable condition, including packaging and tags. Items that show signs of use, damage, or missing parts are not eligible for exchange.

2.Exchange Window

Products may be exchanged within 7 days of purchase. Requests for exchanges beyond this period will not be accepted.

3.In-Store Exchange Requirement

All exchanges must be completed in person at our store. Customers are required to visit our store location to process any exchange. We currently do not offer online or postal exchanges.

4.No Refunds

We do not offer refunds for any purchase. Exchanges are the only option available if you wish to return a product.

5.Store Credit

For exchanges that do not involve an immediate replacement, we provide store credits or a promotional code that can be used toward future purchases. This credit will be issued once your exchange request is processed in-store.

6.Exceptions

Items sold during special promotions or on clearance may not be eligible for exchange, unless noted otherwise.

Contact Us.

Email: themakeupstore.wangkhei@gmail.com

Phone: 8794833630